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As a business leader, do you diligently seek counsel from your staff?

King David "consulted with the captains of the thousands and the hundreds, even with every leader" (1 Chronicles 13:1 NASB).

 

Any leader, regardless of the size of the organization, may easily become isolated.

You need to hear what customers think and what feedback they are giving your company.

You will then be able to digest that feedback and correct any complaints that consistently are made, and you will become knowledgeable about what new services and products your customers want in the future.

Your staff may be closest to your customers, so listen well and then act on that advice.